Help & Support
Welcome to AutoSeek! Here are some resources to help you get started:
- How to find and book a car
- Understanding our pricing model
- Insurance coverage details
- Pickup and return procedures
Track the status of your current and past bookings.
Estimate your insurance costs and explore different coverage options.
Have a coupon code? Apply it during checkout to save on your booking.
(Currently, coupon application is done on the checkout page.)
Chat with our AI assistant for instant answers about AutoSeek services, bookings, pricing, and policies.
Need help? Our support team is here for you 24/7.
What's included in the monthly price?
The monthly price covers vehicle rental, comprehensive insurance, 24/7 roadside assistance, and all platform fees. You only pay for fuel or charging.
Can I cancel my booking?
Yes, you can cancel for free up to 24 hours before your pickup time. Cancellations within 24 hours may incur a fee.
How does the AI matching work?
Our AI analyzes your preferences and matches you with the best available vehicles based on location, budget, features, and availability.